Your data, explained plainly

Vyom Vaani is run by Peakstone Solutions LLP, WZ 47, Ground Floor, Mukharjee Park, New Delhi, Delhi 110018. We decide how your personal data is used, which makes us the Data Fiduciary under India's Digital Personal Data Protection Act 2023. Write to support@vyomvaani.com about anything in this notice.

Your consent, given on the notice shown before setup, for everything above. Analytics is a separate, optional consent. Before you have agreed, your number is used only for the purpose you gave it for: signing in. We also keep records where a law requires it, such as tax records.

OpenAI writes the replies; its servers are in the USA, and under its API terms it does not train its models on this data. AstrologyAPI calculates charts from birth date, time and place, without your name. OpenStreetMap's Nominatim service finds the coordinates of a birthplace. Vercel and Neon host the app and database. Meta sends WhatsApp sign-in codes. Our monitoring tools receive technical data, such as which model answered and how long it took, with your number replaced by a keyed pseudonym. Razorpay handles payments if you ever buy a plan. Google Analytics is used only if you opt in. Each provider processes data only to provide its service to us. We do not sell your data or use it for advertising.

The website uses Microsoft Clarity, which records how pages are used, including session recordings, and the Meta Pixel, which measures our ads. Both load only if you choose Allow in the website's banner, and you can change that any time under Cookie settings in the footer. If you arrive from an ad, the link can carry campaign tags such as utm or fbclid; the website passes them on to the chat link, and the chat app does not use them.

Your profile, chats, memories and account state are kept while your account is open. Reset chat starts a new conversation but keeps the old one; Delete account removes your account, profiles, chats, memories and sessions right away. After deletion we keep only anonymised order and transaction records where needed for refunds, disputes and tax law (Indian GST rules can require at least 72 months from the due date of the annual return), and an anonymised record of when consent was given and withdrawn, as proof we are required to be able to give. Providers keep security logs for limited periods under their own terms.

You can ask for a summary of the personal data we hold and who we shared it with; correct it (Change birth details in the menu, or write to us); delete it (Delete account in the menu); and nominate someone to exercise these rights for you if you cannot. You can withdraw consent at any time, as easily as you gave it: switch off Usage analytics in the menu, or use Delete account to stop everything, since the chat cannot run without your data. Withdrawing does not affect what was done before. For any request, write to support@vyomvaani.com from or about your registered number; we may verify that the request is yours.

Grievance Officer, Peakstone Solutions LLP, WZ 47, Ground Floor, Mukharjee Park, New Delhi, Delhi 110018. Email support@vyomvaani.com. We acknowledge a grievance within 24 hours and aim to resolve it within 7 days. If you are not satisfied with our response, you can complain to the Data Protection Board of India.

Vyom Vaani is for adults aged 18 and over, and you confirm your age before setup. We do not knowingly process a child's data. If a saved date of birth shows the account holder is under 18, the account gets no readings and no analytics, and can be deleted from the app. A parent or guardian can also write to support@vyomvaani.com.

Data is encrypted in transit, access is restricted, and logs use keyed pseudonyms rather than phone numbers. If a personal data breach affects you, we will tell you and the Data Protection Board of India as the law requires, with what happened, what it means for you and what you can do.

Replies are written by AI astrologer personas; the names and photos represent AI characters, not people, and no human reviews a reply before you see it. Readings are for guidance and reflection, not medical, legal, financial or psychological advice. See the terms.